Privacy
Statement for TanzaniteGems.com owned by Opals International Jewelers, Inc.
Opals International Jewelers,
Inc. (on the www.tanzanitegems.com website) has created this privacy statement in order to demonstrate our firm commitment
to privacy. The following discloses our information gathering and dissemination
practices for this website: www.tanzanitegems.com.
We use your IP address
to help diagnose problems with our server, and to administer our Web site.
Your IP address is used to help identify you and your shopping cart and to
gather broad demographic information.
Our site uses cookies
to keep track of your shopping cart and to make sure you don't see the same
ad repeatedly. We use cookies to deliver content specific to your interests
and to identify you with subsequent visits.
Our site's registration
form requires users to give us contact information (like their name and email
address). We use customer contact information from the registration form to
send the user information about our company. The customer's contact information
is also used to contact the visitor when necessary during a credit card transaction.
Users may opt-out of receiving future mailings; see the choice/opt-out section
below.
This site contains links
to other sites. www.tanzanitegems.com is not responsible for the
privacy practices or the content of such Web sites but they do not contain "objectionable" material and are merely external reciprocal links that we did for marketing purposes.
Our site uses a secure
order form for customers to request information, products, and services. We
collect visitor's contact information (like their email address), unique identifiers
(like their mailing address and phone number, as well as their account or
credit card numbers), and demographic information (like their zip code, age,
or income level). Contact information from the order form is used to send
orders and information about our company to our customers. The customer's
contact information is also used to get in touch with the visitor when necessary
to verify the order. Demographic and profile data is also collected at our
site. We use this data to tailor our visitor's experience at our site, showing
them content that we think they might be interested in, and displaying the
content according to their preferences. Credit card numbers are NEVER seen
by us when the Secure Encryption Server is used by you to place your order.
Only if you give us this number via another media i.e. fax, phone, email or
mail will we ever see it. The number is shredded after all transactions are
approved and closed.
Our online surveys ask
visitors for contact information (like their email address) and demographic
information (like their zip code, age, or income level). We use contact data
from our surveys to send the user information about our company. The customer's
contact information is also used to contact the visitor when necessary such
as when aa contest is won.
We run contests on our
site in which we ask visitors for contact information (like their email address)
and demographic information (like their zip code, age, or income level). We
use contact data from our contests to send users information about our company.
The customer's contact information is also used to contact the visitor when
necessary. WE DO NOT SELL OR SHARE ANY CLIENT INFORMATON WITH ANYONE OUTSIDE
OF TANZANITEGEMS.COM WEBSITE and It's owners Opals International Jewelers, Inc. With our secure e-commerce ordering process
the customers credit card information is not recieved by any of our
employees. We fully protect the privacy of the bank card information. It is
against the law and all credit card merchant programs to use your credit card
information for anything besides the initial credit card purchase that you
authorized.
Security
This site has security
measures in place to protect the loss, misuse and alteration of the information
under our control. We utilize industry standard SSL encryption when accepting
your credit card information during our online checkout process, unless you
specifically choose the non-SSL encryption version of our order form. In addition,
with the CyberCash (now Verisign) secure e-commerce system, your credit card information
does not reside on our server. Instead, once you submit your order, your credit
card information is immediately encrypted (or scrambled) and this encrypted
series of numbers goes directly to the CyberCash server for de-encryption
(unscrambling) and then verification of credit card authenticity, address
verification and card members account balance. If your credit card information
is authorized then a message goes back to the merchant without any credit
card information. The merchant is informed that the transaction is approved
or not approved. The chances of your credit card information being stolen
from your order processing (you placing an order) is very remote if not impossible.
It has been shown that your credit card information is more likely to be compromised
from your last visit to your local restaurant than through a secure internet
transaction such as ours. Understand there are many "weak" online ordering processes at many online stores as there are various levels of security on web servers. Ours is the HIGHEST and in fact we filter all emails for VIRUS before they ever reach our customers, or before your emails reach us. We recently scored a 100% (HIGHEST) on the Safe Shopping Network evaluation - a score they say is VERY tough to get and well above average.
General
Consumer Credit Card usage Policies:
1.
In most cases, a surcharge fee cannot be added to the
price of goods or services that you purchase on your
credit card. Here are questions to help determine if the
fee being charged is a surcharge. We DO NOT use any surcharges BUT
- Is the fee
added regardless of whether you pay by cash or
credit card? If so, it is not considered a
surcharge.
- Does the
merchant offer a discount if you pay cash? If so,
this is permitted.
2. Most credit card
companies prohibit a merchant from setting a minimum or
maximum purchase amount before they will accept your
credit card for payment of goods or services.
3.
When the credit card logo is displayed by a business to
show the card is welcome, the merchant must accept,
without discrimination, any valid credit cards presented
for payment.
4.
The merchant cannot require additional identification as
a standard business practice when you use a credit card
for payment. There are a few exceptions, such as when
additional information is required to complete the
transaction. For example, a merchant will need your
address if goods are to be delivered to your home. They
may require a photocopy of your credit card front and
back to further authenticate card holder via an Internet
transaction.
5.
As a general rule, in the event of disputed charges
resulting from a purchase from a Opals InternationalSm
,
all transactions that are paid for with a credit or
charge card are subject to the Fair Credit Billing Act.
For maximum rights, should disputed charges arise, use a
charge card for your transaction. In the case of charges
arising from unauthorized use of a consumer's credit or
charge card, consumers are generally held liable only for
the first $50.
6.You will receive a
confirmation of your purchase order by e-mail. Be sure to
print a copy for your records. In addition, you should
know that the Federal Mail or Telephone Order Merchandise
Rule also covers orders made via the Internet. This means
that, unless stated otherwise, merchandise must be
delivered within 30 days, and if there are delays, the
company must notify you.
For
credit card usage policies relating to a specific credit
card, please contact the issuing bank or credit card company
directly.
In
addition, any disputes between Opals International Jewelers
and individual customers may result in possible arbitration
of the particular issue. We will do our best to help resolve
the concerns only after all avenues between Opals
International Jewelers and the customer have been exhausted. We have NEVER had to resolve any service issue with arbitration
and in fact have one of the LOWEST Chargeback rates in the industry LESS than 0.5% - this means we deliver QUALITY SERVICE and take care of our customers! This also means we do NOT put up with FRAUD and in fact vigorously pursue FRAUDSTERS, SCAM artists and Criminals who attempt to commit FRAUD against us. If your order is suspect you may be asked for the last 4 digits of your social security number so that we may do a vigorous "identity" background check using Trans Union Credit Bureau information - they merely tell us electronically if you are who you claim to be and that you live where you claim to live.
